Support

Email support@waytime.app and we'll get back to you, usually within a couple of days. In the app, ••• › Report a problem lets you describe what went wrong and, if you choose, include the shape of that one day.

Common questions

Why does WayTime ask for "Always" location?

So it can record trips while the app is closed. Without it, the timeline only fills in while WayTime is open. Your history stays on your phone either way.

Will it drain my battery?

WayTime lowers its GPS use when you're staying put and only sharpens it when you move. Most people see a small share in Settings › Battery.

A trip or place is wrong. How do I fix it?

Tap it on the timeline. You can rename it, change how you traveled (WayTime learns from this), split or remove it, or restore it as recorded.

How do I move to a new iPhone?

Your iPhone's iCloud Backup includes WayTime. You can also use ••• › Your data › Back up now to save one file, then restore it on the new phone.

How do I restore or cancel WayTime Pro?

Restore: ••• › WayTime Pro › Restore purchases. Cancel: Settings › your name › Subscriptions › WayTime. Pro stays on until the end of the period you've paid for.

Is the mileage log good enough for the IRS?

It records what the IRS asks of a mileage log: the date, places, business purpose and miles of each trip, kept as it happens. WayTime keeps records; it isn't tax advice, so check with your tax professional.